This error occurs because the HP scanner can not communicate with your computer and thus won't scan. In most
cases this is simply because you do not have all of the necessary drivers installed.
Insert the software CD into your CD ROM drive. The software installer should automatically start
Install the software and restart your computer when prompted
Try to Scan using the Scan To or Start Scan buttons on your printer
If your still experiencing problems, try this:
Windows 98, Me, and XP:
Navigate to Start > Run, type msconfig and press Enter
From the Window that appears, click the Startup tab
* Locate HP Digital Imaging Monitor from the list
Check the box next to HP Digital Imaging Monitor
Click Apply then click Close
Click Yes to restart
* If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed. Proceed to uninstall and reinstall the software from your installation CD.
For Windows Vista:
Click Start, type msconfig in the search box and press Enter
Click the Startup tab from the window that appears
* Locate HP Digital Imaging Monitor from the list
Check the box next to HP Digital Imaging Monitor
Click Apply then click Close
Click Yes to restart
* If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed. Proceed to uninstall and reinstall the software from your installation CD.
Friday, December 5, 2008
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